Refund Policy

Crafist® REFUND POLICY

• You can use credit card for orders you place on our website.

• If the order you have placed on our website is defective, you can contact with our customer contact center at +44 7361 326046 by WhatsApp and request the cancellation of your order or a refund.

• If you comply with the requirements of our policy, which includes delivery and return terms, we can refund you money. You can reach our delivery and return policy on our website (crafist.com) .

• Within five (5) days of receiving the products, we will refund you through the channel you paid us. In credit card refund transactions, associated with the transaction taking place between two (2) and five (5) days under normal circumstances, this period may vary depending on the operation of the bank.