Crafist® Preliminary Informing Form and Distant Sales Contract

PRELIMINARY INFORMING FORM

ARTICLE 1.  CONTRACTING PARTIES

ARTICLE 1.1 – SELLER

Commercial Title: KAROPAK ENDÜSTRİYEL ÜRÜNLER SANAYİ VE TİCARET ANONİM    ŞİRKETİ

Address: Ataşehir Mahallesi, 8229/2 Sok. No: 17, 35620 Çiğli / İzmir

Telephone: +90 232 329 84 54

Fax: +90 232 329 84 61

Central Registiration System No: 0524122854200001

ARTICLE 1.2 - RECEIVER

Receiver is a person who becomes a member of our website (www.crafist.com) as a customer. We basically take the address and contact information used during the membership phase.

ARTICLE 2. PROPERTIES OF THE PRODUCT SUBJECT TO SALE

You can reach our website (www.crafist.com) including the basic properties of our products and services. The main features of our products are presented to you during the campaign, you can analyze them.

The prices we announced on our website are our sales prices. Our announced prices and promises will be survived until any update or change is made.

It consists of the type, quantity, brand, format, color, sales price, payment method of our goods, services and products and the information at the time the order was finalized.

Unless stated otherwise, the shipping cost during the shipment of our products will be paid by the receiver and returns will not be accepted.

ARTICLE 3. GENERAL PROVISIONS

3.1  The receiver declares that he / she has read the preliminary information regarding the contractual product's sales price, essential qualifications, payment method and delivery on our website ( www.crafist.com) and has given the necessary confirmation electronically. By verifying the preliminary information form electronically, the receiver confirms the accuracy and completeness of the information such as the address to be submitted by the seller to the receiver, the basic features of the products ordered, the price of the products including taxes, payment and delivery information.

3.2 The contractual product is delivered to the receiver or to the person / organization that he / she has notified, depending on the distance of the place of residence within the period specified in the preliminary information on our website, without exceeding the legal period of thirty (30) days.

3.3 The seller is not responsible if there is a problem caused by the cargo company in the product delivered to the receiver or if the cargo company does not deliver the ordered product to the receiver.

3.4 The seller is responsible for the delivery of the ordered contractual product as a whole complete and solid, suitably the specifications specified in the order, and if available, with the warranty certificate and user manual.

3.5 The seller is able to provide a different product of the same standard and price, just so the seller notifies the receiver and obtains her/his express consent before the term of the obligation to fulfill mentioned in the contract expires.

3.6 If the contractual obligations can not be applied in cases where the seller can not perform the ordered product or service, the seller informs the consumer of the situation before the fulfillment obligation expires and the total price is returned to the receiver within ten (10) days.

3.7 Electronic verification of the Preliminary Information Form is essential for the delivery of the product.  If the product price is not paid for any reason or there is a cancellation in the bank records, the seller will not be responsible for the delivery of the product.

3.8 After the receiver receives the product, if the use of the credit card is not caused by the fault of the receiver and is contrary to unauthorized persons, if the bank or financial institution regarding the payment does not make a payment to the seller, the receiver has to return the received product to the seller within three (3) days.

3.9 If the seller can not deliver the product due to unavailable reasons or extraordinary cases such as adverse weather, interruption of transportation, the seller is obliged to inform the receiver of the situation. In similar cases; The receiver can cancel the order, request that the contractual product be replaced with its equivalent or a similar one and / or use the right to postpone the delivery period until the condition that prevents delivery is removed. If the receiver cancels the order, the amount paid will be paid in cash at once. If the receiver made the payment via credit card, the product amount will be refunded to the relevant bank within seven (7) days after the receiver cancels the product. After the return of the product amount to the bank, the reflection of the amount on the receiver's account is completely related to the transaction process of the bank. The receiver acknowledges that in case of any delay, the seller can not intervene and the period of reflection of the amount returned by the seller to the bank will take between two (2) and three (3) weeks.

ARTICLE 4. RIGHT OF WITHDRAWAL

In contracts related to the sale of goods, the receiver does not assume any criminal and legal liability within fourteen (14) days from the moment the product is delivered to her/him or to the person / organization at the address she/he sent the product. Within this period, she/he can use her right to refuse the goods and withdraw from the contract without giving reasons. In the case of contracts related to the presentation of services, this period starts from the moment the contract is signed. The right of withdrawal cannot be used before the right of withdrawal expires in the service contracts initiated to perform the service within the consent of the consumer. The costs of using the right of withdrawal belong to the seller.

In order to take advantage of the right of withdrawal, it is obligatory to notify the seller by e-mail, registered mail or fax within fourteen (14) days and not to use the product within the scope of the decisions regarding inability to use the right of withdrawal in the contract.

When the right of withdrawal is used;

  1. The invoice of the product delivered to the buyer or third party is required. For corporate invoices, it must be sent together with the return invoice set by the institution. If the return invoice is not set for corporate invoices, order returns will not be completed.
  2. Return form is required.
  3. The products to be returned must be delivered complete and impeccable with their packaging, box and accessories.
  4. The seller is obliged to return all the payments collected, including the delivery expenses to the consumer, within fourteen (14) days from the moment the consumer receives the right of withdrawal of the notification of use.
  5. If there is a decrease in the value of the goods due to the fault of the receiver or the return becomes impossible, the receiver is obliged to compensate the damages of the seller at the rate of her/his fault.
  6. If the campaign limit amount arranged by the seller falls below the limit due to the use of the right of withdrawal, the discount amount provided within the framework of the campaign is canceled.
  7. If the product returned due to the right of withdrawal is delivered to the seller only through "Yurtiçi Kargo" or "Aras Kargo", the shipping fee is paid by the seller.
  8. The products to be returned can be sent to our address;

KAROPAK ENDÜSTRİYEL ÜRÜNLER SAN.TİC.A.Ş

Ataşehir Mahallesi, 8229/2 Sok. No: 17, 35620

Çiğli / İzmir.

 

ARTICLE 5. PRODUCTS THAT RIGHT OF WITHDRAWAL WILL NOT BE USED

The products that the right of withdrawal can not be used in accordance with the regulation are as follows:

  • Products prepared in line with the receiver's wishes or personal requirements.
  • Products with the possibility of fast deterioration, unsuitable for return in terms of quality, or with the possibility of expiring.
  • From the goods whose protective items such as package, pack, seal, tape are opened after delivery; Products that are not suitable for return in terms of health and hygiene.
  • Products that are mixed with another product after delivery or are intrinsically undecomposable.
  • Products whose prices change due to financial market fluctuations or are beyond the seller's control.
  • Publications such as newspapers and magazines that are not covered by the subscription agreement.
  • Services currently performed in electronic media or immaterial products delivered to the consumer at that time.
  • Services that are started with the consent of the consumer before the right of withdrawal expires.
  • Unpacked copiable software programs, computer consumables, audio or video recordings after delivery.

In the implementation of this preliminary information form, the authorized unit has been announced by the Ministry of Industry and Commerce. In this connection, Arbitration Committees for Consumer and Consumer Courts in the residence where the buyer has purchased the product or service and where the settlement is located are authorized.

In December, which is the last month of each year, monetary limits are determined by the Ministry of Industry and Trade. The seller can make complaints and objection appeals within these monetary limits to the Consumer Arbitration Committees and Consumer Courts where the product or service is purchased and where the settlement is located.

As Crafist®, we apply this preliminary information form for our commercial purposes.

 

DISTANT SALES CONTRACT

ARTICLE 1. CONTRACTING PARTIES

  • - SELLER INFORMATION

Commercial Title: KAROPAK ENDÜSTRİYEL ÜRÜNLER SANAYİ VE TİCARET ANONİM    ŞİRKETİ

Address: Ataşehir Mahallesi, 8229/2 Sok. No: 17, 35620 Çiğli / İzmir

Telephone: +90 232 329 84 54

Fax: +90 232 329 84 61

Central Registiration System No: 0524122854200001

  • - RECEIVER INFORMATION

Receiver is a person who becomes a member of our website (www.crafist.com) as a customer. We basically take the address and contact information used during the membership phase.

ARTICLE 2. SUBJECT

The subject of this contract is determination of obligations  and  rights of the parties based on the provisions of the regulation on distant contracts and law on the protection of the consumer related to the sale and delivery of the product whose qualifications and price have been determined when the receiver order from our (seller) website "www.crafist.com" electronically.

ARTICLE 3. PRODUCT AT SUBJECT OF CONTRACT

It consists of the type, quantity, brand, form, color, sales price, payment method and information at the time the order was finalized for our goods, services and products.

 

ARTICLE 4. GENERAL PROVISIONS

4.1 The receiver declares and confirms electronically that she/he has read and informed about preliminary informing which includes the basic features of our products on our website (www.crafist.com), marketing price involving taxes, all information about payment method, necessity to be paid all costs related to delivery by receiver , the period of delivery and the trade name of the seller, contact information and all the information about its open address.

By confirming our contract electronically, the receiver confirms completely and accurately that before the distant contracts are established she/he has been informed from informations about the address which seller must inform receiver, the features of the ordered product, the sales price of the products including tax, datas about payment and delivery.

4.2 The contractual product is delivered to the receiver or to the person/organization she/he has notified within the period specified in the preliminary information on our website depends on distance of settlement by not exceeding the legal period of thirty (30) days. Unless stated otherwise, the shipping fee during the delivery of our products will be paid by the receiver and will be reflected in the order invoice as shipping cost.

4.3 If the contractual product is to be delivered to a different person/organization than the receiver, the seller will not be liable if the person/organization does not accept the delivery of the product.

4.4 If the product can not be delivered to the receiver due to any problem during the delivery of the product to the receiver by the cargo company, the seller is not responsible.

4.5 The seller is responsible for delivering the ordered contract product in a solid, completely, in accordance with the qualifications notified in the order, and if available with the warranty certificate and user manual.

4.6 Providing that there is a justified reason, the seller may provide the receiver with the same quality and price of products before the expiration of the obligation to fulfill the contract.

4.7 If the product or service ordered becomes unfeasible to fulfill, the seller will inform the consumer of this situation and may provide a product with the same quality and price to the receiver before the end of the obligation to fulfill the contract.

4.8 In order for the delivery of the contractual product to take place, a signed copy of our contract must be delivered to the seller and the price has been paid by the receiver in any form of payment. If the product price is not paid for any reason, the seller will not be responsible for the delivery of the product.

4.9 The receiver accepts and undertakes the accuracy of the credit card information used during the order and all kinds of criminal and legal obligations that may arise from the use belonging to her/him. After the receiver receives the product, in the case of use of the credit card is not caused by the fault of the receiver and is contrary to unauthorized people, if the bank or financial institution regarding the payment does not make the payment to the seller, the receiver has to return the received product to the seller within three (3) days. In this case, the shipping cost belongs to the receiver. There may be situations where the receiver does not send the product, payment is not received from the credit card for any reason, or the product price is returned to the receiver's credit card. In such cases, the receiver accepts and undertakes without warning that she/he will transfer the product price to the seller's bank accounts.

4.10 If the seller is unable to deliver the product at the delivery time due to reasons beyond its control or extraordinary circumstances such as adverse weather, interruption of transportation, it is obliged to inform the receiver of the situation. In similar cases; The receiver can cancel the order, request the product to be replaced with the same or similar product, and/or use the right to postpone the delivery until the deadline of the delivery-blocking situation. If the receiver cancels the order, the amount paid will be paid in cash at once.

4.11 If the seller has given points to the customer within the scope of any campaign, this point is used for one purchase only. In cases where the product is returned, this score is not refunded.

If the receiver made the payment via credit card, the product amount will be refunded to the relevant bank within seven (7) days after the receiver cancels the product. After the return of the product amount to the bank, the reflection of the amount on the buyer's account is exactly related to the process duration of the bank. The receiver acknowledges that in case of any delay, the seller can not intervene and that the amount returned by the seller to the bank will be reflected in the account between two (2) and three (3) weeks.

ARTICLE 5.  RIGHT OF WITHDRAWAL

The buyer has the right of witdhdrawing without the obligation to show any reason within fourteen (14) days from the moment the product is delivered to her/him or to the person/organization at the address she/he sent the product.

However, due to some special days (holidays, New Year's Day, Mother's Day, etc.), campaign and promotional products can not be withdrawn for products specially prepared for the receiver, put up for sale or imported. The receiver accepts these conditions and realizes the shopping.

In order to take advantage of the right of withdrawal, it is obligatory to notify the seller by e-mail, registered mail or fax within fourteen (14) days and not to use the product within the scope of the "No Right of Withdrawal" decisions in the contract.

When the right of withdrawal is used;

  1. The invoice of the product delivered to the buyer or third party is required. For corporate invoices, it must be sent together with the return invoice set by the institution. If the return invoice is not set for corporate invoices, order returns will not be completed.
  2. Return form is required.
  3. Products to be returned within fourteen (14) days must be delivered complete and impeccable with their packaging, box and accessories. The seller returns the price of the product to the receiver within fourteen (14) days from the moment of receipt of these documents.

Due to the right of withdrawal, the seller pays the shipping cost of the returned product in domestic orders.

During the receiver's return of the product to the seller, the original invoice submitted to the buyer (to ensure that our accounting transactions are consistent) must be returned. If the receiver does not send the invoice to the seller with the product or within five (5) days after sending the product, the return will not be processed and the product will be send back to the receiver in the same way as counter-payment. On the invoice returned with the product, "Return Invoice" is written and invoice is signed by the receiver.

  1. You can send the products you want to return to the address we specified:

Karopak Endüstriyel Ürünler Sanayi ve Ticaret Anonim Şirketi

Ataşehir Mah. 8229/2 Sok.  No:17 35620

Çiğli/İzmir

ARTICLE 6. PRODUCTS THAT RIGHT OF WITHDRAWAL WILL NOT BE USED

The products that the right of withdrawal can not be used in accordance with the regulation are as follows:

  • Products prepared in line with the receiver's wishes or personal requirements.
  • Products with the possibility of fast deterioration, unsuitable for return in terms of quality, or with the possibility of expiring.
  • From the goods whose protective items such as package, pack, seal, tape are opened after delivery; Products that are not suitable for return in terms of health and hygiene.
  • Products that are mixed with another product after delivery or are intrinsically undecomposable.
  • Products whose prices change due to financial market fluctuations or are beyond the seller's control.
  • Publications such as newspapers and magazines that are not covered by the subscription agreement.
  • Services currently performed in electronic environment or intangible products delivered to the consumer at that time.
  • Services that are began with the assent of the consumer before finishing time of the right of withdrawal.
  • Unpacked copiable software programs, computer consumables, audio or video recordings after delivery.

ARTICLE 7. DEFAULT OF DEBITOR

If the receiver can not pay the debt on time, she/he agrees to pay all the losses incurred of the seller due to the late settlement of the debt. If the receiver can not pay her debt on time due to the fault of the seller, she/he does not have to encounter any loss.

ARTICLE 8. AUTHORIZED COURT

The authorized unit in the implementation of this contract has been announced by the Ministry of Industry and Trade. In this regard, Consumer Arbitration Committees and Consumer Courts located in the place where the buyer has purchased the product or service and where the settlement is located are authorized.

In December, which is the last month of each year, monetary limits are determined by the Ministry of Industry and Trade. The seller can make complaints and objection appeals within these monetary limits to the Consumer Arbitration Committees and Consumer Courts where the product or service is purchased and where the settlement is located.

As Crafist®, we apply this contract for our commercial purposes.

Please Note: Check your package for any damage during delivery before signing the shipping report during product delivery. If there is any damage, do not sign any delivery document and return the cargo to the cargo authority for a record. New products will be sent to you immediately by us. As Crafist®, we are not responsible for the damage of the products in the damaged cargo packages received.

The terms of our contract are completely depend on Turkish Law.

Our website “www.crafist.com” has also been prepared for different languages other than our native language, which is Turkish. If there is a difference between the prepared Turkish and foreign language texts, the Turkish text will be taken as the basis.